How does my student receive financial aid?

All financial aid funds are first applied to pay student tuition and mandatory fees for the current term. If applicable, charges for housing and dining will be paid next. Once these charges are paid in full, any financial aid in excess of these costs will be refunded to the student to use for other educational expenses, such as books, supplies, etc. Students may authorize WSU to deposit their refund into their bank account by signing up for direct deposit through myWSU (zzusis), otherwise refunds are sent via paper check to the student’s preferred mailing address listed on their myWSU account (you may wish to double check this mailing address, as it is usually the student’s home address used on their admission application).

When should my student expect financial aid to be delivered?

Financial aid will be delivered no later than the start of classes. Direct deposit may take up to three business days once funds have posted to your student’s myWSU (zzusis) account before the actual funds are available in your student’s bank account. If your student does not live on campus, you may want to reserve funds from their refund to pay off-campus living expenses.

Student Financial Services is here to help. If you have any questions, please contact the office Monday through Friday from 8 a.m. to 5 p.m. by calling 509-335-9711 or emailing You can also schedule an appointment to meet with an SFS advisor at WSU Pullman, Monday through Friday from 8 a.m. to 4 p.m. by visiting Please follow our social media outlets for timely updates and information: Facebook, Twitter, and Instagram.